Shipping policy

Thank you for shopping with Free in the Faith.

All items are made to order. This means your product is created with care specifically after your purchase is placed — because you deserve something made for you, not pulled off a shelf.

Processing Time

Orders typically take 2–7 business days to be produced before they are shipped. This is the time it takes our print-on-demand partner to create and prepare your item.

During holidays, peak seasons, or high-volume periods, processing times may be slightly longer. We appreciate your patience — good things are worth waiting for.

Shipping Time

Once your order has been produced and shipped, estimated delivery times are:

  • United States: 3–7 business days
  • International: 7–21 business days depending on destination

Please note that international shipping availability and rates vary by country and are calculated at checkout. If international shipping is not available to your location, you will be notified at checkout.

Shipping times are estimates and may vary due to carrier delays, holidays, weather, or other circumstances outside our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the products ordered. You will see the exact shipping cost before completing your purchase — no surprises.

Tracking Information

Once your order ships, you will receive tracking information at the email address used during checkout. Please allow 24–48 hours for tracking updates to appear after you receive your shipping confirmation email.

If you don't see your tracking email, please check your spam or promotions folder before reaching out.

Incorrect Shipping Addresses

Please double-check your shipping address carefully before placing your order. Because all items are made to order, we are unable to make address changes once production has begun.

We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error immediately after placing your order, please contact us as soon as possible at support@freeinthefaith.com and we will do our best to help before production begins.

Lost or Delayed Packages

Once a package has been handed to the shipping carrier, delivery is outside of our direct control. If your package appears lost or significantly delayed beyond the estimated timeframe, please take the following steps:

  1. Check your tracking number for the latest update
  2. Contact the carrier directly using your tracking number
  3. If the carrier is unable to resolve the issue, reach out to us at support@freeinthefaith.com with your order number and we will do our best to assist you

We genuinely care about your experience and want every order to arrive safely and on time.

Last updated: July 2026